Terms of Service: Easy Bites App
Effective Date: 14th April 2021
Welcome to Easy Bites “Easy Bites” a mobile device application providing help and support to parents and guardians on feeding techniques and strategies for children. This App is created and run by Easy Bites App Limited (“Easy Bites”) a company registered under company number 13270436 with registered address at 70 Marlborough Mansions, London, NW6 1JT.
1. Please read these Terms of Service (Terms) carefully as they affect your rights and liabilities under law and set out the terms under which Easy Bites (“we”, “us” or “our”) provide our Services (“Services”) to you, as user of the app, and also set out your privacy rights. These terms are subject to any rights you have under UK consumer and privacy laws to which we are bound to and which cannot be waived.
Agreement to Terms
2. You must review and accept these Terms before you can use the App. To use the App you must be 18 or older.
3. By using our Services, you agree to be bound by these Terms. These Terms are applicable in full and cannot be varied. If you do not wish to be bound by these Terms, please cease use of the Services immediately.
4. Easy Bites license use of the App to you on the basis of these Terms and subject to any rules or policies applied by any App store provider or operator from whose platform you download the App. We do not sell the App to you. We remain owners of the App at all times.
5. Please also note that the content provided by Easy Bites via the App is owned by and remains the responsibility of Easy Bites at all times as set out in further detail below.
Accessing the App and the content on the App
6. You may access the App by downloading and installing the App to your device from the App Store. At present the App is only available to Apple users, we cannot guarantee that the App will work with all devices. You should check the minimum requirements and specifications (including memory space and operating system) as set out in the App details on the applicable App Store before downloading the App. We will endeavour to support the two most recent versions of the operating systems available in the market – for example, if iOS 11 is the current version, we will aim to support iOS 10 and iOS 11). To download the App, you will need a valid App Store account (as applicable to your device).
7. It is your responsibility to ensure that you are able to comply with the relevant system requirements as described above. We do not accept responsibility for any lack of functionality that is due to your equipment (including your device, internet connection, operating system or settings and software). Access to parts or all of the App and any or all content on the App may be restricted from time to time to allow for repairs, maintenance or updating.
8. It is your responsibility to pay for all costs and expenses (including all telephone call or line charges or Internet service data access) that you may incur using the App.
9. Your use of the App and enjoyment of its features and content hosted or made available through the App may vary in functionality, availability and quality depending on the type of device and operating system and any restrictions imposed by our content providers.
10. From time to time we may issue updates to the App via the App Store. Depending on the update, you may not be able to use the App until you have downloaded the latest version of the App and reviewed and accepted any new terms.
Your Use of the App
11. In consideration of you complying with these Terms, Easy Bites grant you a transferable, non-exclusive, revocable licence to use the App on your device(s) and to view the content contained on the App for your personal, non-commercial use, subject to and in accordance with these Terms, the Privacy Policy and the applicable App Store rules, which are incorporated into these Terms by reference.
12. If you want to use certain features of the Services you will be requested to create an account (“Account”). You can do this via the App. When creating an Account it is important that you provide us with accurate, complete and up-to-date information for your Account and you agree to update such information, as needed, to keep it accurate, complete and up-to-date.
13. You are responsible for all activity that takes place on your Account. At no time should you share your Account login information or disclose your password to another user.
14. In accepting these terms, you agree:
a. that you will not use the App for any illegal purpose or in any way that interrupts, damages or impairs the service provided by the App;
b. that you will not access or attempt to access the accounts of other users of the App;
c. that you will not impersonate any person, or misrepresent your identity or affiliation with any person;
d. not to post or transmit through the App any content which is or could reasonably be viewed as:
i. hate speech, obscene, harassing, threatening, pornographic, abusive or defamatory to an individual or group of individuals on the basis of religious belief, race, gender, age, disability or otherwise;
ii. inciting violence, or containing nudity or graphic or gratuitous violence;
iii. an unauthorised commercial communication of any kind (including, without limitation, spam);
iv. fraudulent, inaccurate or misleading, or is otherwise objectionable content of any kind;
v. infringing or violating someone else’s rights or otherwise violates the law;
vi. identifying any person without their consent or disclosing anyone else’s personal contact details or invading their privacy, or
vii. containing software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of the App, or any computer software or hardware or telecommunications equipment.
e. that any content you post or upload to the App or otherwise make available via the App is owned by you and does not breach the requirements set out in section (d)(i)-(viii) above;
f. to refrain from doing anything which is defamatory, offensive, damaging or which we believe might damage our reputation, or that of the App, a provider of services accessed through the App, or Easy Bites;
g. not to copy the App or any content on the App except where such copying is incidental to the normal non-commercial use of the App, or where it is necessary for the purpose of back-up or operational security;
h. not to make alterations to, or modifications of, the whole or any part of the App or any content on the App, or permit the App or any part of it to be combined with, or become incorporated in, any other programs;
i. not to infringe our intellectual property or our other licensors’ intellectual property in relation to your use of the App;
j. that you are solely responsible for your interactions with other users and users through the App;
k. that you will not collect other users’ and users' content or information, or otherwise access the App, using automated means (such as harvesting bots, robots, spiders or scraping techniques);
l. that any content you upload or post to the App (with the exception of private messages, which are confidential in nature) will be considered non-confidential and non-proprietary and that such content may be viewable by any users of the App (whether registered or unregistered). You will own your content, but you hereby grant us, our licensee’s and any third parties and other users of the App (each as we determine) a perpetual, irrevocable, royalty-free, transferrable, sub-licensable, worldwide licence to use, store and copy that content and to distribute it and make it available to third parties via any and all media, including, without limitation, the right for us to upload and make available and to authorise third parties to upload and make available such content on third party sites and services, including social media applications and channels such as Facebook, Twitter, Pinterest, YouTube, Instagram and on Easy Bites’ own website;
m. that you waive any moral rights or equivalent rights in any jurisdiction in relation to any content that you upload or post to the App and that we can use such content without referencing you as the author of such work and that we can adapt and amend such content in our sole discretion;
n. to compensate and defend us fully (including sums for any damages, defence costs and/or disbursements) against any complaints, claims (including those pre-action) and/or legal proceedings brought against us by any person as a result of your breach of these Terms;
o. to keep your password secure at all times and not to disclose your password to any other person;
p. not to allow any other person to use or access your account; and
q. to comply with all laws applicable to you.
Using and Paying for the Services
15. Via the App, users will have access to daily content and information for which there will be no charges made by us. Such information will be available via the user dashboard. The content shall be focussed on providing educational information to parents and guardians to assist in creating responsive feeding strategies and child nutrition.
16. In addition to the freely available content users will have the opportunity to access certain additional features via paid functionality, with a Subscription.
17. The additional features (“Subscriber Content”) will include “How-to” content such as ‘How to move to family style serving’, ‘How to talk to children about sugar’ and ‘How to give kids enough iron’. The Subscriber Content will also include recipes and practical tools on feeding strategies and how to incorporate foods in different environments.
18. Users can try the Subscriber Content for free. If users sign up for a one month Subscription then they will receive 3 days free access to Subscriber Content. If users sign up for a year’s Subscription they will receive a week’s free trial. If the user cancels their Subscription within the trial period, they will not be charged. Failure to cancel the Subscription within the trial period will result in charges being made.
19. Users who subscribe to Easy Bites will have their Subscription managed and debited from their account by Apple subscriptions. Subscription terms are set by iOS terms and conditions of billing and Easy Bites do not have the ability to cancel or refund Subscriptions. All Subscriptions must be managed by users via their Apple iTunes account.
20. Should users encounter difficulties with access to content which is the result of any action or inaction by Easy Bites a refund may be available in limited circumstances.
21. Subscriptions will automatically renew unless they are cancelled and all Subscriptions will be charged in full for the selected term. Users have complete control over the cancellation of their Subscriptions via their Apple iTunes account.
22. Should users have any concerns or objections regarding charges, you agree to raise them with us first and you agree not to cancel or reject any credit card or third party payment processing charges unless you have made a reasonable attempt at resolving the matter directly with Easy Bites.
23. Easy Bites reserve the right to change our pricing terms and amounts for Subscriptions at any time. Should Subscription pricing and access to content be altered you will be notified in advance of any changes becoming effective. Changes to the pricing terms will not apply retroactively and will only apply for Subscription renewals after such changed pricing terms have been communicated to you. If you do not agree with the then you may choose not to renew your Subscription.
User Generated Content and Moderation; Notice and Takedown
24. We respect the intellectual property rights of others and expect users of the App to do the same. As part of the functionality of the App we may allow you and other users to upload, transmit, send content, data, ideas, communications and other materials to the App (“User Generated Content”). You represent and warrant that you own or control all rights in and to your User Generated Content and have the right to grant the license granted above to us and our affiliates and our service providers, and each of their and our respective licensees, successors and assigns. We are under no obligation to, and we do not, review such materials for the purposes of determining copyright infringement. Therefore, your reliance on User Generated Content is at your own risk.
25. As we have no control over User Generated Content, you acknowledge and agree that we are not responsible for the accuracy or availability of User Generated Content, and we neither endorse nor are responsible or liable for any User Generated Content that appears on the App. We shall have the right (but not the obligation) to delete, remove, monitor, or edit User Generated Content and block links to the App through technological or other means without prior notice.
26. We also have the right to moderate User Generated Content and user accounts based on the Community Guidelines within the App. We also reserve the right to terminate access to the App if we believe a user is posting infringing material or if a user has breached our Community Guidelines.
27. If you are a rights holder and you believe that your copyright is being infringed by any material on the App, please contact us via email at [INSERT EMAIL] or in writing at Easy Bites at 70 Marlborough Mansions, London, NW6 1JT and provide:
a. your contact details;
b. identification of the material to which the complaint relates and which appears on the App, which is reasonably sufficient to permit us to locate the material; and
c. proof that you are the rights holder and a statement that you are the rights holder or are an authorised representative.
Intellectual Property
28. You acknowledge and accept that the App, the content provided on the App and all intellectual property rights wherever in the world, whether registrable or unregistrable, registered or unregistered, including any application or right of application for such rights (and these "intellectual property rights" include copyright and related rights, database rights, confidential information, trade secrets, know-how, business names, trade names, trade marks, passing off rights, unfair competition rights, patents, and rights in designs); are, and shall remain, the property of us or our licensors.
29. You are not granted any intellectual property rights in or to the App or the content on the App except as expressly set out in these Terms. You are not authorized to use the Easy Bites logos or trade marks or trade names (whether registered or unregistered) in any manner. You may only use the App for personal, non-commercial purposes.
Licensing
30. The service and content provided through the App and the App itself are the property of Easy Bites or the property of our licensors.
31. You are strictly only entitled to use the App, and consume content made available through the App, in accordance with these Terms.
32. The App and any other software made available to you via the App is licensed (not sold) to you, meaning that we or our licensors continue to own all copies of the App and other software when it is installed on your device. We may freely assign these Terms or any part of them, but you may not assign your rights under these Terms, or any part of them, nor may you sub-license your rights under these Terms, to any third party.
33. These terms do not grant you any rights to use any of our, our licensors’ or the Publisher’s intellectual property, such as trade marks, domain names, logos or other branded features, which belong to us and our licensors respectively.
Termination
34. We may terminate these Terms and close your account at any time without notice if we cease to provide the App.
35. In addition to our right to remove any content from the App, we reserve the right to suspend, restrict or terminate your access to the App at any time without notice if we have reasonable grounds to believe you have breached any of these Terms. We also reserve the right to disable your account at our reasonable discretion. Suspension, restriction or termination of your access to the App will not limit our right to take any other action against you that we consider appropriate.
36. You may close your account and terminate your agreement with us at any time by emailing us at help@easybitesapp.com.
Privacy and Personal Data
37. We take protection of your privacy and data seriously. The way in which we handle and use your data is set out in a separate policy. For information on how Easy Bites (as Data Controller) use your personal data, please see the associated Privacy Policy https://easybitesapp.com.
Limitations and Exclusions
38. Nothing in these Terms:
a. limit or exclude any liability for death or personal injury resulting from negligence;
b. limit or exclude any liability for fraud or fraudulent misrepresentation;
c. limit any liabilities in any way that is not permitted under applicable law; or
d. exclude any liabilities that may not be excluded under applicable law.
39. We are not responsible for:
a. losses, damage, costs or expenses not caused by our breach of these terms;
b. the actions or omissions of our licensors introduced to you through the App;
c. the actions or omissions of other users of the App;
d. any indirect or consequential loss or damage which means a loss suffered by you which is a side effect of the main loss or damage and where we could not have anticipated that type of loss arising when you agreed to these terms; or
e. any harm, loss or damage suffered by you or anyone else if the App is interrupted, suspended or otherwise not provided to you or if we do not comply with these terms because of events beyond our control (for example, industrial disputes, technical difficulties, failure of or delays in communications networks, acts of terrorism or power failure).
40. For any loss or damage suffered by you or anyone else that may arise from use of the App and which is not otherwise excluded under this section, to the extent permitted by law our liability is limited to £100.
Disclaimer and Technical Limitations
41. The Easy Bites App is intended for informational and education purposes only. It is not intended for and cannot be used for the diagnosis of disease or other condition, or in the cure, mitigation, treatment or prevention of disease.
42. Easy Bites do not offer medical information. Before using the App or considering any adaptations to your diet, or that of your children, you should seek advice from a medical practitioner. At no time should you refrain or delay from obtaining medical support. Should your child experience a health emergency you must cease use of the App immediately and contact the relevant emergency services for your geographical location.
43. The opinions, advice, suggestions and information contained on Easy Bites are not a substitute for professional advice from or consultation with a medical or health professional, nutritionist, or expert in feeding and eating. The use of the Easy Bites App is at your own discretion and risk. We are not liable or responsible for any loss, injury, or damage arising from any content found on the App
44. In compiling the content within the App, Easy Bites have utilised the support of UK and US based child feeding specialists. No content within the App should be construed as medical advice.
45. We make no warranty that the Services or Products will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any content.
46. We do not guarantee that any recipes will be suitable for your tastes or any dietary requirements or intolerances.
47. We do not endorse or take any responsibility for statements, advertisements or any content whatsoever transmitted through, or linked to from or via, the App by other users or any third party service providers. We are not responsible for any transaction you may enter into with a third party via the App and it is up to you to decide whether or not to do so.
48. The App and the service provided through it is provided without express or implied warranty or condition of any kind, on an "as-is" basis, subject to applicable law. You agree that you must evaluate, and that you bear all risks associated with, the use of the App, including without limitation, any reliance on the accuracy, completeness or usefulness of any materials available through the App.
49. We have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.
50. You acknowledge and accept that your access to the App is dependent on connectivity over communications networks and facilities that are outside of our operation and/or control and that your use of the App may be subject to limitations, delays and other problems inherent in the use of such networks and facilities.
51. We disclaim all warranties with respect to the App including, but not limited to, the warranties of non-infringement and title. We give no warranty that your use of the App will be uninterrupted or error free, that the information obtained from the App will be accurate, complete, current, or reliable, that the quality of the App will be satisfactory to you, or that errors or defects will be corrected. You acknowledge and accept that we are not responsible for any loss or damage of any kind that you may suffer as a result of any interruption or delay to your access to the App, or as a result of any failure or error in the transfer of data over those networks and facilities in connection with your use of the App.
Third party sites or services
52. The App may include and link to features, websites and services (such as our own website and social applications like Twitter, Facebook, Pinterest, YouTube and Instagram) that are provided by a third party. We do not control such third party sites or services and are not responsible for the content of such sites or services. Our inclusion of links does not imply any endorsement or association with their operators. The terms applicable to use of that third party service will apply and we will not be responsible for anything that is done or not done by you or the third party service provider in connection with your use of their service. We recommend that you check the applicable third party service’s terms and conditions of use and sale before using such third party service or purchasing any products or services.
Contacting Us
To contact us, please write to:
Easy Bites
70 Marlborough Mansions
London
NW6 1JT
Email: help@easybitesapp.com
Disputes
53. Unless otherwise required by applicable law, any disputes in connection with these Terms will be governed by and interpreted in accordance with the laws of England and the courts of England and Wales will have exclusive jurisdiction to hear any claims made in relation to these Terms.
Other Important Legal Terms
54. You may not transfer your rights or obligations under these Terms to anyone else.
55. If you breach these Terms and we take no action against you, or if we delay in doing so, that will not mean that we have waived our rights against you and we will still be entitled to enforce our rights and remedies against you in relation to that breach and to use our rights and remedies in any other situation where you breach these Terms.
56. If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the remainder of the Terms will continue to govern each of our respective obligations.
57. These Terms are not intended to give rights to anyone except you and us.
58. Except as otherwise expressly stated, these Terms and our Privacy Policy contain the entire agreement between us and you relating to use of the App and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between us, and you relating to use of the App.
Changes
59. We may occasionally make changes to the App or these Terms. If we do, we'll notify you either by updating the Effective Date of these Terms listed above and via the App. You must accept these changes in order to continue using the App. You should stop using the App if you disagree with any changes to the App or these Terms.